acceptable use policy

Acceptable Usage Policy - Last Updated 1st July 2010

Infinitive Technology Solutions's Acceptable Use Policy ("AUP") is provided to give our customers and users a clear understanding of what Infinitive Technology Solutions expects of them while using the service. All users of Infinitive Technology Solutions's Internet services: those who access some of our Services but do not have accounts, as well as those who pay a service fee to subscribe to the Services, must comply with this AUP and our Trading Terms and Conditions.

Use of Infinitive Technology Solutions Service constitutes acceptance and agreement to Infinitive Technology Solutions's AUP as well as Infinitive Technology Solutions's Terms and Conditions.

We support the uncensored flow of information and ideas over the Internet and do not actively monitor subscriber activity under normal circumstances. Similarly, we do not exercise editorial control over the content of any web site, e-mail transmission, newsgroups, or other material created or accessible over or through the services, except for certain proprietary Web sites. However, in accordance with our TOS (Terms of Service), we may remove any materials that, in our sole discretion, may be illegal, may subject us to liability, or which may violate this AUP.Infinitive Technology Solutions may cooperate with legal authorities and/or third parties in the investigation of any suspected or alleged crime or civil wrongdoing. Your violation of this AUP may result in the suspension or immediate termination of either your Infinitive Technology Solutions account or other actions as detailed in Section 3 WITHOUT PRIOR NOTICE.

This document is intended to provide a basic understanding of Infinitive Technology Solutions's Acceptable Use Policy. The following are guidelines for the establishment and enforcement of Infinitive Technology Solutions's AUP:

* Ensure reliable service to our customers
* Ensure security and privacy of our systems and network, as well as the networks and systems of others
* Comply with existing laws
* Maintain our reputation as a responsible service provider
* Encourage responsible use of the Internet and discourage activities which reduce the usability and value of Internet services
* Preserve the value of Internet resources as a conduit for free expression and exchange of information
* Preserve the privacy and security of individual users

Infinitive Technology Solutions intends to provide its customers access to everything the Internet has to offer. While Infinitive Technology Solutions is firmly committed to the principles of free speech, certain activities that may be damaging to the resources of both Infinitive Technology Solutions and the Internet and cannot be permitted under the guise of free speech. The resources of the Infinitive Technology Solutions and the Internet are limited, and abuse of these resources by one user has a negative impact on the entire community.

We do not routinely monitor the activity of accounts except for measurements of system utilization and the preparation of billing records. However, in our efforts to promote good citizenship within the Internet community, we will respond appropriately if we become aware of inappropriate use of our service.

You may not use your dedicated server or virtual site to publish material, which Infinitive Technology Solutions.com determines, at its sole discretion, to be unlawful, indecent or objectionable. For purposes of this policy, "material" refers to all forms of communications including narrative descriptions, graphics (including photographs, illustrations, images, drawings, logos), executable programs, video recordings, and audio recordings or any other future form of communication.

If a Infinitive Technology Solutions account is used to violate the Acceptable Use Policy or our TOS, we reserve the right to terminate your service without notice. We prefer to advise customers of inappropriate behavior and any necessary corrective action, however, flagrant violations of the Acceptable Use Policy will result in immediate termination of service. Our failure to enforce this policy, for whatever reason, shall not be construed as a waiver of our right to do so at any time.

As a member of our network community, you must use your Internet access responsibly. If you have any questions regarding this policy, please contact us

Violations of Infinitive Technology Solutions Acceptable Usage Policy

The following constitute violations of this AUP:

Illegal use: Infinitive Technology Solutions's services may not be used for illegal purposes, support of illegal activities or hosting/distribution or illegal material. Infinitive Technology Solutions reserves the right to cooperate with legal authorities and/or injured third parties in the investigation of any suspected crime or civil wrongdoing.

Harm to minors: Use of the Infinitive Technology Solutions service to harm, or attempt to harm, minors in any way, including, but not limited to child pornography.

Threats: Use of the Infinitive Technology Solutions service to transmit any material (by e-mail, uploading, posting or otherwise) that threatens or encourages bodily harm or destruction of property.

Harassment: Use of the Infinitive Technology Solutions service to transmit any material (by e-mail, uploading, posting or otherwise) that harasses another.

Fraudulent activity: Use of Infinitive Technology Solutions service to make fraudulent offers to sell or buy products, items, or services, or to advance any type of financial scam such as "pyramid schemes," "ponzi schemes," and "chain letters."

Forgery or impersonation: Adding, removing or modifying identifying network header information in an effort to deceive or mislead is prohibited. Attempting to impersonate any person by using forged headers or other identifying information is prohibited. The use of anonymous remailers or nicknames does not constitute impersonation.

Unsolicited commercial e-mail / Unsolicited bulk e-mail (spam): Use of the Infinitive Technology Solutions service to transmit any unsolicited commercial or unsolicited bulk e-mail is expressly prohibited. This also means advertising your site by use of spam links as we work closely with spam cop to prevent such things. Violations of this type will result in the immediate termination of the offending Infinitive Technology Solutions account. Please visit http://www.spamhaus.org/mailinglists.html to ensure your mailings comply.

IMPORTANT NOTICE: anyone hosting websites or services on their server that support spammers or cause any of our IP space to be listed in any of the various Spam Databases will have their server immediately removed from our network. The server will not be reconnected until such time that you agree to remove ANY and ALL traces of the offending material immediately upon reconnection and agree to allow us access to the server to confirm that all material has been COMPLETELY removed. Severe violations may result in immediate and permanent removal of the server from our network without notice to the customer. Any server guilty of a second violation WILL be immediately and permanently removed from our network without notice.

E-mail / News Bombing: Malicious intent to impede another person's use of electronic mail services or news will result in the immediate termination of the offending Infinitive Technology Solutions account.

E-mail / Message Forging: Forging any message header, in part or whole, of any electronic transmission, originating or passing through the Infinitive Technology Solutions service is in violation of this AUP.

Usenet spamming: Infinitive Technology Solutions has a zero tolerance policy for the use of its network for the posting of messages or commercial advertisements, which violate the rules, regulations, FAQ or charter of any newsgroups or mailing list. Commercial messages that are appropriate under the rules of a newsgroup or mailing list or that are solicited by the recipients are permitted.

Unauthorized access: Use of the Infinitive Technology Solutions service to access, or to attempt to access, the accounts of others, or to penetrate, or attempt to penetrate, security measures of Infinitive Technology Solutions's or another entity's computer software or hardware, electronic communications system, or telecommunications system, whether or not the intrusion results in the corruption or loss of data, is expressly prohibited and the offending Infinitive Technology Solutions account is subject to immediate termination.

Copyright or trademark infringement: The Digital Millennium Copyright Act ("DMCA") sets forth the requirements for valid copyright infringement notification. If you would like to notify Infinitive Technology Solutions of an infringement of your copyright, the DMCA requires that you:

1. Send your notification to Infinitive Technology Solutions via email to support@infinitive.co.uk
2. Include in your notification the following information:
* A physical or electronic signature of the copyright owner or a person authorised to act on the copyright owner's behalf (the "Claimant")
* Identification of the copyrighted work(s) claimed to have been infringed
* Identification of the material claimed to infringe the copyright(s), and enough information for Hostway to locate it
* The Claimant's name, address, and telephone number(s)
* A statement that the Claimant has a good faith belief that use of the disputed material is not authorised by the copyright owner or his agent
* A statement, under penalty of perjury, that the information in the notification of copyright infringement is accurate and that the Claimant is authorised to act on behalf of the copyright owner

Collection of personal data: Use of the Infinitive Technology Solutions service to collect, or attempt to collect, personal information about third parties without their knowledge or consent.

Network disruptions and unfriendly activity: Use of the Infinitive Technology Solutions service for any activity which affects the ability of other people or systems to use Infinitive Technology Solutions Services or the Internet. This includes "denial of service" (DOS) attacks against another network host or individual user. Interference with or disruption of other network users, services or equipment is prohibited. It is the Member's responsibility to ensure that their network is configured in a secure manner. A Subscriber may not, through action or inaction, allow others to use their network for illegal or inappropriate actions. A Subscriber may not permit their network, through action or inaction, to be configured in such a way that gives a third party the capability to use their network in an illegal or inappropriate manner. Unauthorized entry and/or use of another company and/or individual's computer system will result in immediate account termination. Infinitive Technology Solutions will not tolerate any subscriber attempting to access the accounts of others, or penetrate security measures of other systems, whether or not the intrusion results in corruption or loss of data.

Fraud: Involves a knowing misrepresentation or misleading statement, writing or activity made with the intent that the person receivingit will act upon it.

Distribution of Viruses: Intentional distributions of software that attempts to and/or causes damage, harassment, or annoyance to persons, data, and/or computer systems are prohibited. Such an offense will result in the immediate termination of the offending account.

Inappropriate Use of Software: Use of software or any device that would facilitate a continued connection, i.e. pinging, while using Infinitive Technology Solutions services could result in suspension service.

Third Party Accountability: Infinitive Technology Solutions subscribers will be held responsible and accountable for any activity by third parties, using their account, that violates guidelines created within the Acceptable Use Policy.

Violation Of Infinitive Technology Solutions Virtual Accounts: It is absolutely forbidden to host pornographic content, or files in breach of any copyright laws on Virtual Server Accounts. Virtual Server Accounts found hosting this material will be subject to immediate cancellation without refund.

Security
You are responsible for any misuse of your account, even if the inappropriate activity was committed by a friend, family member, guest or employee. Therefore, you must take steps to ensure that others do not gain unauthorized access to your account. In addition, you may not use your account to breach security of another account or attempt to gain unauthorized access to another network or server.

Your password provides access to your account. It is your responsibility to keep your password secure.

Sharing your password and account access with unauthorized users is prohibited. You should take care to prevent others from using your account since you will be held responsible for such use.

Attempting to obtain another user's account password is strictly prohibited, and may result in termination of service.

You must adopt adequate security measures to prevent or minimize unauthorized use of your account.

You may not attempt to circumvent user authentication or security of any host, network or account. This includes, but is not limited to, accessing data not intended for you, logging into or making use of a server or account you are not expressly authorized to access, or probing the security of other networks. Use or distribution of tools designed for compromising security is prohibited. Examples of these tools include, but are not limited to, password guessing programs, cracking tools or network probing tools.

You may not attempt to interfere with service to any user, host or network ("denial of service attacks"). This includes, but is not limited to, "flooding" of networks, deliberate attempts to overload a service, and attempts to "crash" a host.

Users who violate systems or network security may incur criminal or civil liability. Infinitive Technology Solutions will cooperate fully with investigations of violations of systems or network security at other sites, including cooperating with law enforcement authorities in the investigation of suspected criminal violations.

Server Resources
Any website that uses a high amount of server resources (such as, but not limited to, CPU time, memory usage, and network resources) will be given the option to either pay additional fees (which will depend on the resources required), reduce the resources used to an acceptable level, or upgrade its service to a Dedicated Server plan. Infinitive Technology Solutions shall be the sole arbiter of what is considered to be a high server usage level. Any web hosting account deemed to be adversely affecting server performance or network integrity will be shut down without prior notice.

Data Transfer
Web hosting accounts include a certain amount of data transfer, if you exceed this amount in any one month your account will be deactivated until you have upgraded to an account that has more data transfer included.

Web hosting accounts that are prohibited from hosting file distribution websites, adult content orientated websites, graphics or cgi scripts for other websites, storing pages, files or data as a repository for other websites, reselling or giving away web space under a domain, sub domain or directory. Any Customer breaching these rules may have their account deleted without notice.

Software Distribution
Infinitive Technology Solutions shared web hosting accounts are not configured for the purposes of distributing software and/or multimedia products. If you wish to distribute software and/or multimedia files, please contact us as we may be able to help

Privacy
Infinitive Technology Solutions is concerned with the privacy of on-line communications and web sites. In general, the Internet is neither more nor less secure than other means of communication, including mail, facsimile, and voice telephone service, all of which can be intercepted and otherwise compromised. As a matter of prudence, however, Infinitive Technology Solutions urges its customers to assume that all of their on-line communications are insecure. Infinitive Technology Solutions cannot take any responsibility for the security of information transmitted over Infinitive Technology Solutions's facilities. Additional details on privacy and our use of customer information can be found in Infinitive Technology Solutions Privacy Statement.

Indemnity
The Customer agrees to indemnify and hold Infinitive Technology Solutions and its employees and agents harmless from and against all liabilities, legal fees, damages, losses, costs and other expenses in relation to any claims or actions brought against Infinitive Technology Solutions arising out of any breach by the Customer of the terms of this Agreement or other liabilities arising out of or relating to the Website.

Network Performance
Infinitive Technology Solutions accounts operate on shared resources. Excessive use or abuse of these shared network resources by one customer may have a negative impact on all other customers. Misuse of network resources in a manner which impairs network performance is prohibited by this policy and may result in termination of your account.

You are prohibited from excessive consumption of resources, including CPU time, memory, disk space and session time. You may not use resource-intensive programs which negatively impact other customers or the performances of Infinitive Technology Solutions systems or networks. Infinitive Technology Solutions reserves the right to terminate or limit such activities.

Force Majeure
Neither party shall be liable for any delay or failure to perform any of its obligations if the delay or failure results from events or circumstances outside its reasonable control, including but not limited to acts of God, strikes, lock outs, accidents, war, fire, the act or omission of government, highway authorities or any telecommunications carrier, operator or administration or other competent authority, the act or omission of any Internet Service Provider, or the delay or failure in manufacture, production, or supply by third parties of equipment or services, and the party shall be entitled to a reasonable extension of its obligations after notifying the other party of the nature and extent of such events.

Scripting
Infinitive Technology Solutions are not responsible for customer programming issues other than ensuring that programming languages such as Perl and PHP are installed and functioning on the web hosting system.

Reporting Violations of Infinitive Technology Solutions AUP
Infinitive Technology Solutions requests that anyone who believes that there is a violation of this AUP direct the information to the Abuse Department at support@infinitive.co.uk

If available, please provide the following information:
* The IP address used to commit the alleged violation
* The date and time of the alleged violation, including the time zone or offset from GMT
* Evidence of the alleged violation
* E-mail with full header information provides all of the above, as do system log files. Other situations will require different methods of providing the above information.

Infinitive Technology Solutions may take any one or more of the following actions in response to complaints:
* Issue written or verbal warnings
* Suspend the Member's newsgroup posting privileges
* Suspend the Member's account
* Terminate the Member's account
* Bill the Member for administrative costs and/or reactivation charges
* Bring legal action to enjoin violations and/or to collect damages, if any, cause by violations

Revisions to this Acceptable Usage Policy
Infinitive Technology Solutions reserves the right to revise, amend, or modify this AUP, our TOS (Terms of Service) and our other policies and agreements at any time and in any manner. Notice of any revision, amendment, or modification will be posted in accordance with our TOS (Terms of Service).

Email Contact
Infinitive Technology Solutions communicates with it's customers via email and as such you agree to receive by email notification of changes to our terms and conditions, notification of major outages, updates to our products & features and special offers.